Nexfly is an on-demand home and lifestyle service platform that connects you with verified professionals for various services including pooja services, beauty treatments, plumbing, electrical repairs, house cleaning, and more. All services are available within 10 minutes of booking.
Booking a service is simple! Download our app, browse through available services, select your preferred service, choose a time slot, and confirm your booking. Our verified professional will arrive at your doorstep within 10 minutes.
Nexfly currently operates in major cities across India. You can check service availability in your area by entering your location in our app. We're constantly expanding to serve more locations.
Yes, all our service providers undergo thorough background verification, skill assessment, and training before joining our platform. We ensure your safety and satisfaction with every service.
We offer a wide range of pooja services including Griha Pravesh, Satyanarayan Katha, Ganesh Puja, Lakshmi Puja, Navagraha Puja, and other religious ceremonies. Our pandits are well-versed in various traditions and can customize ceremonies as per your requirements.
Yes, our beauty and salon professionals bring all necessary equipment, tools, and products required for the service. You only need to provide a comfortable space for the treatment.
Customer satisfaction is our priority. If you're not satisfied with any service, please contact our support team within 24 hours. We'll address your concerns and provide appropriate solutions, including refunds if necessary.
Yes, you can book services up to 7 days in advance. This is especially useful for planned events, regular cleaning schedules, or special occasions.
We accept all major payment methods including credit/debit cards, UPI, digital wallets (Paytm, PhonePe, Google Pay), net banking, and cash payments. You can choose your preferred payment method during booking.
No, we believe in transparent pricing. The price shown during booking is the final amount you'll pay. There are no hidden charges or surprise fees.
Yes, we offer various discounts for first-time users, referral bonuses, and package deals for regular services. Check our app for current offers and promotional codes.
Yes, you can cancel your booking up to 2 hours before the scheduled time without any charges. Cancellations made within 2 hours may incur a small cancellation fee.
We implement multiple safety measures including background verification of all service providers, real-time tracking, customer ratings and reviews, and 24/7 customer support. All professionals wear ID cards and uniforms for easy identification.
In case of any emergency, you can immediately contact our 24/7 support team. We have protocols in place to handle emergencies and ensure your safety at all times.
Yes, all our services are covered by comprehensive insurance. This protects both customers and service providers in case of any accidental damage or injury during service delivery.
You can reach our customer support team through multiple channels: Call us at +91 1800-NEXFLY, email us at support@nexfly.in, or use the in-app chat feature for instant assistance.
If you're experiencing technical issues with the app, try restarting the app or your device. If the problem persists, contact our technical support team who will assist you immediately.