Important Notice
Account deletion is permanent and cannot be undone. Once your account is deleted, all your data including booking history, preferences, and personal information will be permanently removed from our systems.
How to Request Account Deletion
To delete your Nexfly account, please contact us through one of the following methods. We'll process your request within 30 days as required by data protection regulations.
Account Deletion Process
1
Contact Us
Reach out via phone or email with your account deletion request
2
Identity Verification
We'll verify your identity to ensure account security
3
Data Review
We'll review your account data and inform you of what will be deleted
4
Confirmation
You'll receive a confirmation email before permanent deletion
5
Account Deletion
Your account and data will be permanently deleted within 30 days
Information Required for Deletion
To process your account deletion request, please provide the following information:
- Your full name as registered on the account
- Email address associated with your account
- Phone number registered with your account
- Reason for account deletion (optional but helpful for improving our services)
- Confirmation that you understand the deletion is permanent
Data Retention Information
Legal Requirements: Some data may be retained for legal, regulatory, or business purposes as required by law.
Service History: Transaction records may be kept for tax and regulatory compliance.
Timeframe: Account deletion is typically completed within 30 days of your request.
What Happens After Deletion
- Your account will be permanently deactivated
- All personal data will be permanently deleted
- Booking history and preferences will be removed
- You won't be able to access any previous service records
- Any active bookings will be cancelled
- You'll need to create a new account if you want to use our services again
Alternative Options
Before deleting your account, consider these alternatives:
- Account Deactivation: Temporarily disable your account instead of permanent deletion
- Data Export: Request a copy of your data before deletion
- Privacy Settings: Update your privacy preferences to limit data collection
- Contact Support: Discuss any concerns with our support team
Need Help?
If you have any questions about account deletion or need assistance, our support team is here to help:
- Phone: +91 8262884397
- Email: support@nexfly.in
- Hours: Monday to Sunday, 8:00 AM - 10:00 PM IST